Introduction
This Privacy Policy explains how UltraCore Systems, LLC (“UltraCore Systems,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit ultracoresystems.com, make a purchase, sign up for our newsletter or promotions, participate in a giveaway, or otherwise interact with our services (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information as described here. If you do not agree, please discontinue use of the Services.
Definitions
- Personal Information: Any information that identifies or relates to you, such as your name, address, email, phone number, or online identifiers.
- Sensitive Information: Payment details, login credentials, or other secure identifiers.
- Processing: Any operation performed on Personal Information (collection, storage, use, disclosure, deletion).
- Consent: A clear and affirmative action signifying agreement to the processing of your information.
Information We Collect
Information You Provide
- Contact Information: name, email address, phone number, and shipping/billing address.
- Account Information: username, password, or other identifiers.
- Order & Payment Data: items purchased, order IDs, payment confirmation (processed securely through third-party processors).
- Marketing & Sweepstakes Participation: details provided when you sign up for emails or text messages, enter a giveaway, or respond to promotional offers.
- Customer Support: messages, attachments, or feedback you share with us.
Information Collected Automatically
- Device and Usage Data: IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, and engagement metrics.
- Cookies & Similar Technologies: used to analyze site traffic, improve experience, and personalize advertising.
Information from Third Parties
- Payment processors (to confirm transactions).
- Advertising partners such as TikTok, Meta, or Google (for analytics and attribution).
- Marketing tools (email, SMS, or analytics platforms) that help us deliver promotions and measure campaign effectiveness.
How We Use Personal Information
- Provide and fulfill Services – process orders, ship products, and manage your account.
- Operate Sweepstakes & Promotions – manage entries, verify eligibility, select winners, and contact participants.
- Communicate with You – send order updates, support messages, and winner notifications.
- Send Marketing & Promotional Messages – send you emails and/or text messages containing promotions, bonus entry opportunities, discounts, or winner announcements if you have opted in.
- Personalize Advertising – show relevant ads on TikTok, Meta, Google, or other platforms.
- Ensure Security and Prevent Fraud – monitor for fraudulent activity or unauthorized access.
- Comply with Legal Obligations – recordkeeping, tax compliance, and consumer protection laws.
Marketing Communications & Consent
By submitting your contact information through our website forms or checkout process, you may opt in to receive:
- Email communications (newsletters, promotional offers, and winner announcements).
- Text messages (SMS/MMS) containing marketing, cart reminders, or giveaway updates.
Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe from SMS, or click “unsubscribe” at the bottom of any email. Consent to receive messages is not a condition of purchase or entry.
UltraCore Systems may retain proof of opt-in and opt-out requests to ensure compliance with the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.
Disclosure of Personal Information
- Service Providers: payment processors, shipping companies, analytics tools, and marketing platforms that help operate our business.
- Business & Advertising Partners: for analytics and targeted advertising.
- Affiliates and Successors: within UltraCore Systems, LLC or its subsidiaries.
- Legal Compliance: when required by law, subpoena, or government request.
We do not sell your personal information. We may “share” certain data (like cookie identifiers) for advertising purposes in compliance with applicable privacy laws.
Data Retention
- Order & account data: at least 7 years (tax and compliance).
- Marketing data: up to 3 years after last interaction, unless you unsubscribe sooner.
- Support logs & analytics: as long as needed for business and security purposes.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your data.
- Withdraw consent for marketing communications.
- Request a copy of your data (data portability).
- Opt out of data “sharing” for targeted advertising.
To exercise your rights, contact support@ultracoresystems.com.
Children’s Privacy
Our Services are intended for individuals 18 years or older. We do not knowingly collect information from children. If we become aware of data from a minor, it will be deleted immediately.
Security
We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. No system is 100% secure, but we take commercially reasonable steps to minimize risk.
International Users
If you access our site from outside the United States, please note that your data may be transferred to and processed in the U.S. under applicable data protection standards.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated “Effective Date.”
Contact Information
UltraCore Systems, LLC
📧 support@ultracoresystems.com
đź“Ť 7378 Southern Boulevard, Suite 300, Boardman, OH 44512
Privacy Officer: UltraCore Systems, LLC